The other day I spent far too long trying to change a credit card
on a website. Not fix a fence. Not stack hay. Not wrestle a goat.
Just change a number. At one point, I seriously thought I’d rather
have a goat buck pee on my leg than deal with this. At least with a
goat, you know exactly what just happened and why. There’s no
mystery, no hidden menu, no tiny link tucked in a corner pretending
it doesn’t exist. It’s unpleasant, sure—but it’s honest.
Give me a problem I can see any day. A broken fence post doesn’t
hide behind three screens and a
button labeled something vague like
“manage subscription.” It just stands there, leaning, waiting for
me to fix it. I grab the tools, set it straight, tamp it in, and I’m
done. Problem solved. No passwords required.Now, I’ll admit there are times I don’t know how to do
something that I’m not above looking it up. I’ve gone online to
figure out how to stop a rooster from attacking my shoe, and I built
my porch steps with the help of a YouTube video. That’s the good
side of all this technology—it can teach you things you didn’t
know yesterday. Although, as a bit of a side note, while I was
looking up porch steps, I also somehow learned how to artificially
inseminate a pig. Being a farmer, every time I hear “AI,” that’s
still the first thing that comes to mind. I’m pretty sure that’s
not what the tech folks are talking about.
And that’s really the difference. Technology is a tool, and a
useful one at times. It can help a business run smoother, keep track
of invoices, schedule jobs, and organize records. It handles the
behind-the-scenes work that used to eat up hours of a day. But the
customer doesn’t care how neat your bookkeeping is or how efficient
your software might be. What they care about is whether you can come
when something breaks and fix it.
Let’s talk about farming, for instance. You can have
all the technology in the world, but at some point someone still has
to show up, feed the animals, fix the fence, deliver a calf, doctor a
sick goat, and deal with whatever went wrong overnight. There’s no
app for that. You don’t get to reschedule chores because the
weather’s bad or you’re not in the mood. The work is there, every
day, and it doesn’t wait.
There’s a fellow online, Iowa Dairy Farmer, who uses robotic
milking systems and can track everything from a cow’s temperature
to how efficiently she chews her cud. It’s pretty amazing what
technology can do. But even with all of that, when it’s time for a
cow to calve and something doesn’t go as planned, it still takes a
person. No robot is stepping in to handle that.
We just hired a contractor to re-side our house, and he can’t
even start for three or four months. Not because he doesn’t want
the work, but because he’s already buried in it and can’t find
enough reliable help. Try calling a plumber, an
electrician, or someone to fix your furnace in the middle of winter
on short notice. You’ll find out pretty quickly how irreplaceable
those jobs really are.
Mike Rowe has been saying this for years. The trades aren’t
going away. They’re starving for people willing to do the work.
These are jobs that don’t happen on a screen. They happen in crawl
spaces, on rooftops, in barns, in mud, and in weather that doesn’t
care whether you’re comfortable or not.
I have a friend who works for Asplundh. Every time there’s a
storm, I say a silent prayer of gratitude for people like him. While
the rest of us are inside hoping the lights stay on, they’re out
there in the wind and the cold, clearing trees off power lines so we
can keep the heat running—and not be digging through drawers in the
dark, hoping we can find a flashlight that still works. That’s not
a job you do from behind a screen. That’s a job you show up for, no
matter the weather.
The truth is, there are jobs you can do from anywhere, and then
there are jobs you have to show up for. And when something breaks in
the real world, nobody calls an app. They call a person.
So no, I’m not too worried about AI taking over everything. It
might help run the office, keep the books straight, and maybe even
show you how to build a set of porch steps. But when the pipes
freeze, the power goes out, or the barn door comes off its hinges,
we’re still going to need people who can look at a problem, roll up
their sleeves, and fix it.
In the meantime, if anyone needs me, I’ll be outside, fixing
something that doesn’t require a password.
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